GetGlue FAQ

• What is GetGlue?

  GetGlue is a service that helps you find your next favorite movie, book, music album or other every day thing (here's a list of supported categories). GetGlue shows you things that you'll like based on your personal tastes, what your friends like, and what's most popular on GetGlue.

• How does GetGlue work?

  You can use GetGlue by visiting the GetGlue.com site, by downloading the browser add-on for use on popular pages around the web, or by downloading our iPhone app. When you visit pages about books, movies, music, etc. you can click thumbs-up or thumbs-down on things you like or dislike. GetGlue will then suggest you books, movies, music, etc. that you'll like based on your personal tastes and what your friends like.

• How do I use the browser add-on?

  Once you add GetGlue to your browser you'll see GetGlue appear on pages about movies, books, music, etc. on popular sites around the web (here's a list of all supported sites). With GetGlue added to your browser you can read friend reviews about the thing you are looking at, see GetGlue suggestions right on the page and click on thumbs-up or thumbs-down as you browse to quickly personalize your suggestions.

• What does it mean to subscribe to someone on GetGlue?

  Subscribing to a user is a great way to discover new items that people like. If you subscribe to someone's GetGlue activity then the items that they like will appear on your personal homepage located at GetGlue.com.

• How do I subscribe to friends and other people?

  On the Find Friends page you'll be able to subscribe to your Twitter and Facebook friends who are already on GetGlue and search for people by name or email address. You can also invite friends to join GetGlue by visiting the Find Friends page. If you come across someone on GetGlue who interests you, you can subscribe to their GetGlue activity. You can subscribe to people on profile pages by clicking the Subscribe button by their picture. You can subscribe to people via the browser add-on by putting your mouse over their picture and clicking the Subscribe button.

• What are stickers? How do I earn them?

  As you do certain things on GetGlue you will be rewarded with a variety of stickers for your efforts or achievements. They're a cool way for you to display to other Glue-ers what kinds of entertainment you like. Some stickers are earned once and stay on your profile forever, others are earned for a specific period of time. While it is clear how you can earn some stickers, others are a bit mysterious and require you to figure out how to earn them on your own.

  Stickers can be earned via the website, the browser add-on, and the iPhone app.

• What is a check-in?

  A check-in is a way for you to tell your friends and the GetGlue community about the type of entertainment you're checking out. Watching a movie, reading a book, playing a video game, or tuning into your favorite TV show--checking-in is a great way to share what you're doing with your friends, and maybe make some new ones.

• What can I check-in to?

  You can check-in to anything in the GetGlue database. You can check-in via the GetGlue.com website or via the iPhone app. iPad, Blackberry, and Android phones are currently in development, let us know if you want us to notify you when they're available.

• What is a Guru?

  GetGlue identifies users that are especially passionate about specific books, movies, music and more by awarding them the title of Guru. The Guru title is awarded to the individual who has the richest level of interaction for the given item, based on a point system that is described below.

  Each item can only have one Guru, so you’ll need to work for the honor, and be vigilant: other eager users can steal the title from you at any time!

• How do I become a Guru?

  The Guru is identified by a point system that rewards valuable comments and replies.

  Once you like and comment on an item you are eligible to be the Guru. Points are then awarded when other members of the GetGlue community find your comments and replies useful or funny.

  The individual with the most points for the item is its Guru.

• What are Guru Special Powers?

  In addition to the honor of being recognized as the Guru of a given item, as the Guru you will also have special powers on GetGlue.com. Guru Special Powers include:

  • Revise content on GetGlue.com: think there’s a better image for an item or a more compelling description? As the Guru you can now make these edits.
  • Recommend additional items: know a book, movie or show that people will love if they like the item you’re the Guru of? Leave your mark by making permanent recommendations.
  • Win FREE books, movie tickets and albums: as a Guru you are eligible to win the various Guru Giveaways that are frequently held on GetGlue.com.

• What are Guru Giveaways?

  Guru Giveaways reward Gurus on GetGlue with free books, movies and music.

  The Guru Giveaways let you earn free new releases related to things that you’re passionate about. Not bad, huh? And it’s only one of the special powers GetGlue offers Gurus.

  Groups who are promoting new releases can use GetGlue.com to help launch their book, movie, or album. By running a Guru Giveaway they reward Guru’s of related items with a free copy of – or tickets to – the new release that they’re launching.

• What about privacy?

  We have a comprehensive and user-centric privacy policy. If you have GetGlue added to your browser, it is only active on popular sites about everyday things and information is only shared if you explicitly share it with others. Here's a list of all the sites where GetGlue is active. Additionally, there are two broad privacy settings on GetGlue. One option makes your profile visible only to individuals who you specifically approve. The other option allows you to opt-in to share all of your book, music, movie, etc. visits. You can find these options in settings.

• What if I visit a movie, book, album, etc. that I previously shared?

  You have full control to always delete a connection between you and an individual book, movie, album, etc. From your profile, mouse over the thumbnail and click on the trashcan icon. From an object page, mouse over your avatar and click the trashcan icon. From the browser addon, mouse over your picture and select the 'Delete' option. Deleting an item will permanently remove your connection to it on GetGlue.

• How can I get GetGlue to support a new site?

  If it's your site, you can add AB Meta to your pages to quickly add your site to the GetGlue network. If you would like to see GetGlue support a site that it doesn't already support, suggest it to us (see the link at the bottom of the supported sites page).

• Looking for more help?

  If you need more help or have additional questions about GetGlue, please email support or contact us via Twitter @GetGlue.